EPB Hosted UC is a valuable integration to the EPB Hosted Solution platform, offering a versatile softphone add-on. This software integrates voice telephony with various communication technologies, resulting in a seamless and user-friendly experience.
Key Features:
- Presence and IM: This feature allows users to easily identify the availability status of their contacts, whether they are online, offline, or idle. It also enables messaging capabilities for individual users, multiple users, or entire departments.
- Voice Calls: With EPB Hosted UC, users can conveniently make phone calls directly from their mobile devices using their EPB Hosted Phone business number.
IMPORTANT NOTE: To utilize the calling functionality, it is essential for users to have a VoIP account with EPB Fiber Optics specifically designed for the Hosted Phone Solution.
Overview
EPB Hosted UC is a Freeware software in the category Business developed by Electric Power Board.
The latest version of EPB Hosted UC is 6.15.3001, released on 07/06/2024. It was initially added to our database on 02/05/2024.
EPB Hosted UC runs on the following operating systems: iOS.
Users of EPB Hosted UC gave it a rating of 4 out of 5 stars.
Pros
- Cloud-based services that support remote work and communication.
- Scalable solution that can grow with the company.
- Integration with existing systems and tools is often supported.
- Improved reliability and uptime compared to on-premises solutions.
- Offers advanced features such as auto-attendant, call routing, and conferencing.
- Cost-effective compared to traditional landline systems.
Cons
- Initial setup and migration can be time-consuming and complex.
- Dependence on internet connectivity; performance issues can arise with poor connections.
- Potential for ongoing subscription costs that may exceed initial estimates.
- May require training for staff to fully utilize the available features.
- Limited customization options may not suit all user needs.
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